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Greater Boston

Plumbers in Arlington, MA

Arlington sits about six miles northwest of Boston, running from East Arlington and the Alewife Brook edge through Arlington Center and Spy Pond up to the Heights. Single-family houses and two-families dominate, nearly half of them built before 1940, and two local facts shape a lot of plumbing decisions here. The town will pay to replace the homeowner's share of a lead water service, and the low ground along Alewife Brook takes overflows from neighboring cities' combined sewers. Call the number on this page to be connected with an independent local plumber serving Arlington; first, though, it's worth knowing which town offices and programs might cover the job.

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Where

Arlington Center · East Arlington · Arlington Heights · Jason Heights · Arlmont Village · Morningside · North Union · Turkey Hill · Little Scotland · Brattle Square · Poets' Corner · Kelwyn Manor · Quincy Heights

ZIP 02474, 02476

Water & sewer

Arlington buys its water and sewer service wholesale from the MWRA, at a cost of about $18 million a year, and the DPW Water & Sewer Division maintains the town's own pipes from 51 Grove Street, second floor. Report a water main break or any water, sewer or drainage emergency to the 24-hour Public Works Dispatch at (781) 316-3301.

Official page

Permits & inspections

Arlington's Inspectional Services Department, which enforces the state building, plumbing and fuel gas codes, is on the first floor of 51 Grove Street, (781) 316-3390. Applications go through the town's OpenGov ViewPoint online permitting portal. The Plumbing & Gas Inspector takes calls at (781) 316-3394 and meets by appointment between 8 and 9:45 a.m.

Official page

Single-families, two-families and no triple-deckers

By Census estimates, Arlington's median home was built in 1945, and 47.1% of its 20,746 housing units dating from before 1940. The population grew by more than 90% during the 1920s, and Arlington was one of the Massachusetts towns that had banned triple-decker construction by then. The result is a different mix from the cities next door: detached single-family houses make up 37.9% of homes and two-unit buildings another 23.9%, while buildings with three or four units hold only 5.5%.

Most homes are owner-occupied (61.6%), so the person who finds the problem is usually the one paying for it. In a two-family, both units typically depend on one water service and one building sewer, which means a main-line clog or a failing service pipe is a shared repair. And in houses of this age, the town itself notes, many service lines are old and have no record of what they're made of, which is where the lead program comes in.

Lead service lines: the town covers the private side

Arlington has roughly 12,700 water service lines, and as of November 2024 it had identified the material of about 9,000. That month the town mailed letters to about 3,500 properties whose service material was unknown, 24 with lead lines and 2 with galvanized lines that need replacing. The inventory can be searched online or viewed at Public Works, 51 Grove Street.

The key point for owners: Arlington runs a program to replace the homeowner's portion of a lead service line at no cost. If you received a letter, or the inventory shows your line as unknown, contact the town at 781-316-3106 or waterleadquestions@town.arlington.ma.us before paying anyone for replacement. In-home inspections to confirm the material can take a few weeks to schedule because of demand. For background, see what to know about lead pipes.

The deadlines come from state and federal rules. Arlington filed its initial inventory in October 2024, owes MassDEP a baseline inventory in October 2027, and by October 2037 must have identified every unknown line and removed all lead and galvanized-requiring-replacement lines on both the public and private sides.

Alewife Brook and the low ground of East Arlington

Along Alewife Brook, Arlington's eastern edge, the land falls to about 4 feet above sea level. The combined sewer outfalls on the brook are owned by Cambridge, Somerville and the MWRA rather than by Arlington, but East Arlington lives with the consequences. The Mystic River Watershed Association counted about 26 million gallons of combined sewage overflowing into the brook in 2023 and reported in October 2024 that the brook can spill into yards in East Arlington, North Cambridge and West Somerville.

The town's own sewers can overflow as well. Arlington says sanitary sewer overflows can occur anywhere in town but generally hit low-lying areas, when a downpour, a clog or a broken pipe pushes flow past what the system can carry. Email notices of both kinds of overflow are available by subscription. To keep rainwater and groundwater out of the sewers, the town runs a numbered inflow and infiltration program; Phase 16 ran from December 9, 2024 into spring 2025.

If your basement is in East Arlington or another low spot, it's worth asking a plumber whether the lowest drains need a backwater valve, and getting a camera look at an old lateral before a wet season. Our emergency plumber page covers what to do if water is already coming in.

What Arlington callers usually need

Plumbing in Arlington: questions

Will Arlington pay to replace the lead pipe on my side of the property line?

Yes. The town has a program that replaces the homeowner's portion of a lead service line at no cost. Call 781-316-3106 or email waterleadquestions@town.arlington.ma.us to start; an in-home inspection to confirm the pipe material may take a few weeks to book.

What should I do after a water main break in Arlington?

Report the break to the 24-hour Public Works Dispatch at (781) 316-3301. When service comes back, the town suggests checking your faucet aerators for sediment. If you still have no water once the town confirms the supply is on, the town says you may need to contact a plumber.

Where do sewer overflows happen in Arlington?

Combined sewer overflows affect the area along Alewife Brook, from outfalls owned by Cambridge, Somerville and the MWRA. Arlington's own sanitary sewer overflows can happen anywhere in town but mostly in low-lying areas. The town offers email notifications for both.

Who issues plumbing permits in Arlington?

Inspectional Services at 51 Grove Street, first floor, (781) 316-3390; permits are applied for online in the OpenGov ViewPoint portal. The Plumbing & Gas Inspector is at (781) 316-3394, by appointment from 8 to 9:45 a.m.

Need a plumber in Arlington?

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