What a lead service line is, and who owns it
The water service is the pipe that runs from the water main under the street into your building. In Boston it has two owners: BWSC owns the public part, and the property owner is responsible for the private part, which BWSC describes as running "from the property line into the building". In older houses that pipe can be lead; BWSC's own guidance says pre-1950 exterior connections may contain lead, and 46.7% of Boston's homes were built in 1939 or earlier, according to the Census Bureau's latest five-year estimates.
Lead doesn't come from the reservoirs. The MWRA, which supplies Boston, treats water at its Carroll plant in Marlborough and adjusts its pH and alkalinity specifically to reduce corrosion of lead from home plumbing, a step it says has cut lead in tap-water tests by nearly 90% since 1996. But where a lead pipe remains, water that sits in it can still pick lead up.
What the latest Boston testing found
Water systems test homes known to have lead service lines, which is why their results run higher than the average tap. In BWSC's fall 2025 sampling, the 90th-percentile result for those homes was 22.5 parts per billion, above the 15 ppb action level, with 4 of 33 samples over the limit. Across all MWRA communities the same round came in at 5.96 ppb, with 18 of 594 homes over. Copper, by contrast, was well within limits in Boston.
An action level isn't a safety threshold; it's the point at which a utility must step up treatment, public education and pipe replacement. For a household, the practical message is simple: if your home has a lead service, get it replaced, and in the meantime use the precautions further down this page.
How to find out whether your home has a lead service
Start with BWSC's records. The commission publishes a water service map where you can look up what it knows about the material of the service at your address, and it mailed letters in 2025 to 7,904 owners and occupants of properties it believed had lead. If the records say unknown, BWSC may be able to inspect visually, and the EPA's advice, as BWSC relays it, is that the best way to be sure is to have a licensed plumber inspect the line.
A plumber looks at the pipe where it comes through the basement wall, before the water meter, and can usually tell lead from copper or galvanized steel in a few minutes. If you're paying for a visit anyway, for a water heater or a leak, ask them to check it while they're there.
- BWSC water service map: bwsc.org water service map
- BWSC Lead Hotline: 617-989-7888
- Outside Boston, your town's water department keeps its own service line inventory; our area pages list each one.
BWSC's no-cost private lead replacement
BWSC's program used to offer owners a credit toward replacing the private side. It now covers the replacement entirely: in the commission's words, "the lead replacement will come at no cost to the owner." BWSC does the work itself, generally between April and October, subject to availability, and nearly 400 privately owned lead services were replaced free of charge in 2025. Its 2025 water report counts about 1,001 inspections and about 448 public and private lead services replaced that year, and sets a goal of removing every lead service by the end of 2032, five years ahead of the federal deadline.
To qualify, all of the following have to be true. If your property doesn't qualify, for example because of a larger service or an obstacle, a licensed plumber can replace the private side with a permit, and should coordinate with BWSC on the public side.
- The property is served by a water service 2 inches or smaller that contains lead.
- The water and sewer account is active and not delinquent.
- The owner agrees to have BWSC do the work.
- There are no extraordinary physical obstacles over the pipe, such as a porch, stairs, a wall, a fence or shrubs.
- BWSC reserves the right to decide eligibility. Call the Lead Hotline, 617-989-7888, to start.
Hiring a plumber to replace it instead
If BWSC's program can't take your property, because of a larger service or an obstacle over the pipe, or you need the work done outside its April-to-October season, a licensed plumber can replace the private side. In Boston that is permit work: plumbing permits are issued only to licensed contractors through the city's Inspectional Services Department, cost $20 plus $5 per fixture, and the contractor has to be on site for the inspection. Ask the plumber to coordinate with BWSC so the public side is dealt with too; replacing only your half leaves the rest of the lead pipe in the ground.
Get the price in writing and ask what it includes. Digging a trench across a front yard, walkway or driveway is the expensive part, and putting the surface back is often priced separately. Keep the permit, the invoice and any photos of the new pipe: a documented lead-free service is useful to have when you refinance or sell, and BWSC can update its records.
Lead pipe programs in the towns around Boston
Every water system in Massachusetts has had to inventory its service lines, and several towns around Boston run their own replacement programs. The details below are from each town's published information; programs change, so check with the town before you plan around them.
- [Cambridge](/areas/cambridge/): about 80% of lead services removed since 1996; the city pays for the public side, and when both sides are done together most of the owner's cost is typically covered.
- [Somerville](/areas/somerville/): a free lead service replacement program ran from 2019 and concluded in 2025.
- [Quincy](/areas/quincy/): completed its inventory in October 2024, replaced 73 lead services in 2024 and aims to remove the rest within ten years.
- [Medford](/areas/medford/): must remove all lead services by 2032; it replaces the public side and offers a $1,000 rebate on the private side.
- [Arlington](/areas/arlington/), [Milton](/areas/milton/) and [Brookline](/areas/brookline/): replace the homeowner's portion of a lead service at no cost.
Reducing lead exposure until the pipe is replaced
BWSC's guidance for homes that may have lead is practical and cheap. None of it replaces getting the pipe out, but together these habits cut exposure considerably, especially for children and anyone pregnant.
- Flush before you drink. If the water has sat unused for more than six hours, run the cold tap until it is noticeably colder; with a lead service, that may take about a minute. In high-rise buildings flushing helps less, so ask the building manager.
- Use only cold water for drinking, cooking and baby formula. Hot water dissolves more lead, faster. Heat cold water on the stove instead.
- Don't rely on boiling. Boiling water does not reduce lead.
- Consider a filter. Reverse osmosis systems and distillers can remove lead; some activated carbon filters reduce it. Check the device's certified performance for lead before buying.
- Test. The only way to know the lead level at your tap is a test by a state-certified laboratory, which typically costs $15 to $50. For children, a blood lead test from the pediatrician is the only way to know about exposure.
Common questions
Is lead pipe replacement free in Boston?
For eligible owners, yes. BWSC replaces the private side of a lead water service at no cost to the owner if the service is 2 inches or smaller, the account is current and nothing major blocks the work. Call BWSC's Lead Hotline at 617-989-7888.
How do I know if my water pipe is lead?
Look up your address on BWSC's water service map, call the Lead Hotline (617-989-7888), or have a licensed plumber look at the pipe where it enters the basement before the meter. Outside Boston, ask your town's water department for its service line inventory.
Does boiling water remove lead?
No. Boiling does not reduce lead. Use cold water, flush the tap after the water has sat, and consider a filter certified for lead reduction until the pipe is replaced.
Who owns the water pipe to my house in Boston?
BWSC owns the public part of the service. The property owner is responsible for the private part, from the property line into the building, which is the part BWSC's no-cost program replaces when it is lead.
I rent. Can I get the lead pipe replaced?
Only the owner can sign up, so ask your landlord to contact BWSC's Lead Hotline. In the meantime, the flushing and cold-water steps on this page work in any home.
Sources
- BWSC: Lead Replacement Incentive Program (no cost to owner)
- BWSC: reducing lead exposure
- BWSC / MWRA: 2025 drinking water quality report for Boston (published 2026)
- BWSC Currents newsletter, Jan-Feb 2026
- BWSC: water service map
- BWSC: programs and guidelines (pre-1950 connections)
- U.S. Census Bureau ACS 2020-2024: Boston housing age (Census Reporter)
- City of Boston: plumbing permit
- City of Cambridge: eliminating lead service lines (Nov 2024)
- City of Somerville: lead service line replacement program
- City of Medford: lead service lines
- Town of Arlington: service line inventory program
- Town of Milton: lead service line inventory and replacement
- Town of Brookline: 2026 water quality report
- Quincy community letter, MWRA 2024 water quality report
Last checked October 13, 2026.